This version also improves the stability of certain services and prepares for the arrival of future features.
The whole team wishes you a pleasant day!
Your Dashboard has had a makeover! Check out its new look, with tiles reordered based on what's most useful to you.
This version also improves the stability of certain services and prepares for the arrival of future features.
The whole team wishes you a pleasant day!
Your Dashboard has had a makeover! Check out its new look, with tiles reordered based on what's most useful to you.
This version also improves the stability of certain services and prepares for the arrival of future features.
The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day! Default
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and stabilizes the display of the Useful Challenges tile.
It also prepares for the arrival of future features.
The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
Something new is happening! Go to the EDF&Moi app and don't forget to activate notifications. Everything will happen 100% in the app!
This winter, reduce your electricity consumption, save money and win 100% sports prizes!
This version improves the stability of certain services and supports the arrival of new electricity and gas offers. The whole team wishes you a pleasant day!
This version improves the stability of some services and prepares the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This release improves the stability of some services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This release improves the stability of some services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
New! Follow the forecasts on the state of the electrical system directly from your dashboard! This version also improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This release improves the stability of some services and prepares for the arrival of future features. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a nice day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
This version improves the stability of certain services and prepares the arrival of future functionalities. The whole team wishes you a pleasant day!
improvements This release improves the loading of certain features and prepares for the arrival of future innovations. Thank you for using EDF & ME!
This version fixes some bugs that you have communicated to us and prepares for the arrival of future features. Remember to fill out your consumer profile to 100% to take advantage of all the wealth of EDF & MOI's consumer monitoring! Good navigation to you.
Access to the "News Feed", "Evolution of My Consumption" and "My Price Option" sections no longer requires you to fill in your detailed profile. We invite you to discover these sections without delay!
Do you have a self-consumption box at home? Connect it to your account and find out how much you save every day in your news feed!
You can now also activate or deactivate the reception of commercial information by e-mail from your profile. Good navigation !
This version corrects some bugs you shared with us and we thank you for it. Enjoy browsing the EDF & ME app!
The “Accessibility” section available from your profile (in online mode) or the home screen (in offline mode) allows you to find out everything about the application's compliance with the general accessibility improvement framework ( RGAA 4.1). This version also fixes some bugs. The entire EDF & MOI team hope you have a pleasant summer!
Take advantage of improvements that will make your life easier:
- Activate the option "Remember me" more easily after your connection, or secure access to your data with fingerprint recognition
- Manage notifications even more easily: go to your profile in the "Personal Info" section to activate or deactivate them
Take advantage of a user-friendly interface to complete your consumer profile. Complete your profile to 100% in the blink of an eye to benefit from the best features and optimize your energy consumption!
And if you have connected a thermostat connected to your account, you can directly view the temperature variations at home during the day. Go to the details of your consumption from your news feed (available with half-hourly consumption monitoring).
Some new features to make your life easier!
Having trouble logging in? The new section “Need help? »Is here to help
- We have also made some small performance and stability improvements
- To save time, do not hesitate to activate the automatic updates in order to benefit from the latest improvements, without any effort.
Your consumer monitoring always simpler and more elegant!
- Enjoy a new look for half-hourly monitoring, built with you, EDF & ME users
- Benefit from an appropriate display of off-peak hours (light color) and peak hours (dark color)
- View your daily consumption in kWh and in euros from your half-hourly monitoring
- Navigate with better ergonomics, in all fluidity
Connected objects enrich your consumption monitoring!
Associate your thermostat, weather station, radiator or self-consumption box in a few minutes
Secure and compatible with major brands: Atlantic, Comwatt, Delta Dore, EDF ENR, Netatmo, Sauter, Somfy ...
View the detailed consumption of your connected heaters in the breakdown of your uses
By connecting a thermostat, you can at a glance see the impact of temperatures on your daily expenses
Because your time is important, our teams have improved performance when starting the app!
Your EDF & ME app is full of new features!
Solidarity: with "EDF Sport Energie", practice the sport of your choice and transform this energy into associative donations!
Insurance: discover Assurénergie +, an aid to pay your EDF bills in the event of hard times.
Payment: the validation of your payments is now compatible with the "3D Secure v2" protocol!
Navigation: we have optimized the use of the app for all owners of a tablet over 10.5 inches
Always more control!
We have implemented some new features so that you can better manage your energy budget:
Do you benefit from an offer from the “Electric Green” or “My Zen Days? You can now choose the monthly payment as a method of payment!
Are you an electricity AND gas customer with EDF? Bi-energy consumption monitoring comes to you! Activate the missing energy consumption monitoring with one click. A bi-energy news feed = twice the control!
This update provides better stability and fixes a bug for customers who have enabled long-term connection.
Happy New Year everyone!
To get 2021 off to a good start, we are offering a new version of the app that allows those who have activated daily monitoring of their gas expenses to benefit from other functions on the news feed (easy access on a date from the calendar and consumption of the past month). The entire EDF & ME team wishes you a year full of energy! Bug fixes and performance improvements. We regularly update our application to offer you the best experience for your property search. Do you like our app? Please rate it and leave a comment. We've been working to fix what needed fixing. This update: less bugs + faster app. Treat yourself to it.
You asked for it, we made it happen! If you are a customer for electricity and gas and if your home is equipped with a Gazpar meter, you can now monitor your daily gas consumption from the news feed! Your data is not sent in real time, so it will be temporarily estimated and then updated.
This version corrects the browser problem encountered by some of you, equipped with devices running Android 11, when connecting. Happy Holidays to all!
Are you using the EDF & MOI app for the first time and have not yet created your customer area? Don't wait, in just a few clicks access your dashboard without needing to log in!
? Concerned about respecting your privacy, we now offer you the possibility of personalizing the categories of cookies. You can also change your preferences at any time from the "Profile" page.
? A regulatory directive securing transactions requires you to confirm your payment online using a code sent by your bank. Your application now uses the 3D Secure system, while guaranteeing you an experience as smooth as possible.
We have chased a few bugs and updated the news feed tutorial, now more concise and clearer.
Thank you for always being more numerous to use EDF & ME!
If you have recently noticed that you no longer have access to your consumption monitoring or to entering your meter reading, please note that we have implemented a few corrections in order to give you the best possible experience . If you encounter new difficulties, do not hesitate to write to us now at our new address: support-edfetmoi@edf.fr
And to be sure you don't miss anything, we advise you to activate the updates automatic!
Your news feed is getting a new look!
Because your time is precious and your energy needs are constantly evolving, we have decided to rethink your news feed. From now on, enjoy simplified, even clearer and more precise access to your energy consumption monitoring… And always more transparent: your dates of consent for Linky consumption monitoring are specified in your profile. With this update, you will never lose track of your consumption again.
To celebrate the arrival of sunny days, we have freshened up your app with a new design for your connection. We wish you an ever more pleasant navigation without shadows!
Summer is here !
For ever more fluid navigation, we have simplified the routes if you wish to switch to direct debit, monthly payments or send us your SEPA mandate… without leaving the application!
Better stability and bug fixes, check out this new update that fixes several issues and brings some improvements.
In the future, do not hesitate to activate automatic updates in order to benefit from them without moving a finger.
This version fixes a technical problem when opening the application. Thank you for reporting this anomaly to us, we are very attentive to your feedback!
Together title bar and more than ever, let's warm the hearts of the most disadvantaged, regardless of their energy supplier, with the Gift of energy accessible from the news feed. Offer hot showers, lighting, heating… For each euro donated, EDF undertakes to pay the same amount to the Abbé Pierre Foundation. If you made a donation in 2019, do not forget to declare it to benefit from a tax deduction (up to 75% of the amount of your donation)!
The entire EDF & MOI team hope you are in good health. We continue to mobilize to improve the stability of your app but also to provide you with new features:
- Access discounts for your move (My savings) and do not forget any steps thanks to your moving assistant
- The "I'm moving" page has a new look with more practical information to continue to meet all your needs
- Your " profil ”is now accessible from the
- Linky consumption monitoring is evolving: to continue monitoring your consumption every day and keep your history, it is necessary to update the application and renew your choice until May 10
- The bug on energy donation has been corrected: do not hesitate to donate hot showers, heating or lighting days to the most disadvantaged from the news feed and take advantage of a tax deduction!
Your app within earshot
No need to search for your EDF & ME app among dozens of others. From now on, a simple "OK Google, open the EDF app" gives you access to your customer area!
Remember to activate the voice assistant beforehand from the Google application (lower right corner → More → Settings → Voice).
To take full advantage of its features and benefit from an even faster and more secure experience, we recommend that you update the application.
We fixed some minor bugs and crashes to give you the best experience.
Covid 19 - We take all necessary measures to ensure the continuity of customer service. To allow us to respond as a priority to urgent situations, use the EDF & MOI app or your customer area for your current procedures. Thank you for your understanding, take care of yourself.
Your application even more:
#ACCESSIBLE
Because accessibility for all is at the heart of our concerns, we have optimized navigation for visually impaired customers with the "TalkBack" voice screen reader
# USEFUL
The version of the app is visible from the menu. No need to log out to access it!
Discover our new green electricity offer?
With Vert Électrique Bretagne, support the production of renewable energy in Brittany… wherever you live!
Your application even more:
#ACCESSIBLE
Because accessibility for all is at the heart of our concerns, we have optimized navigation for visually impaired customers with the "TalkBack" voice screen reader
# USEFUL
The app version is visible from the menu. No need to log out to access it!
Discover our new green electricity offer?
With Vert Électrique Bretagne, support the production of renewable energy in Brittany… wherever you live!
The entire EDF & MOI team wishes you best wishes for this year 2020, may it be full of energy and may the current continue to flow between us! Thank you for your confidence (smile)
## PRACTICAL
The possibility, for all beneficiary customers, to check from the app whether the energy check has been taken into account.
As usual, don't hesitate to send us your comments, we read them all carefully!
Take a moment to discover our latest news which, we hope, will facilitate the management of your contract:
- navigation from one account to another is simplified and you can link your other contracts in the EDF app & ME directly from the contract selector;
- if you have a terminated contract, it will no longer appear in first position.
Thank you for your messages, they allow us to respond as closely as possible to your expectations.
This version fixes minor bugs and improves the overall performance of the application.
Saving money has never been easier with your app! Set an annual spending goal that you don't want to exceed and follow it month by month from your news feed.
To put the odds on your side, you can be alerted by e-mail or SMS. EDF & ME always at your side to help you consume less!
So that the energy consumption of your equipment does not have more secrets, we embellished your wire of news with a quiz conso and a simulator by place of life. Enjoy a short summer break to test your knowledge in a fun way and reduce your bill with EDF & ME without having to transform your daily life! The cheapest energy is the one that is never consumed. We wish you a very nice summer?
Customers equipped with a LinkyTM meter, discover our new offers:
- My Days Zen allows you to benefit from an advantageous price of the kWh every week-ends and the national holidays
- With My Days Zen Plus enjoy a favorable price of the kWh one day during the week (Monday, Wednesday or Friday, with the choice) in addition to the week-end and holidays
You can now adjust your monthly payments to your actual consumption with your Linky ™ meter from the app.
EDF informs you in advance by e-mail if your consumption evolves.
We continually strive to improve your app. This new version offers you:
- a simplified connection with your fingerprint, you were many to ask us this evolution!
- to benefit automatically from the conso e.quilibre monitoring
- to indicate your profile in order to follow your expenses of expenses to the fairest
Because the accessibility of the app for all is essential, we optimize it for deaf and hard of hearing users (chat and / or video in LSF)
The winter wind blew and carry with it this version that displeased you. Update your EDF & ME app to find it again.
A big thank you for your feedback that we have taken into account. We apologize for the difficulties encountered.
Your app reinvents itself: new home screen and redesigned login path to simplify your access and make your session more secure! After updating, a first connection will require you to enter your e-mail and a 6-digit code, received by SMS or e-mail. You can then authenticate with your password or "remember me".
Thank you for your loyalty on the app EDF & ME and your feedback, which help us improve your application.
Our teams are always mobilized for you. On the menu of this update, we took into account your feedback to correct the bugs relating to the reading of your meters and the estimation of your bills. To discover also: online elec at smart prices! With Digiwatt, benefit from -5% on the price of kWh HT compared to the Regulated Tariff of Sale of electricity. Price valid this day and revisable up to 2 times a year. Thank you for using EDF & ME!
EDF is partnering with Fondation Abbé Pierre to offer you the gift of energy. Since My news feed, you can help households in difficulty and benefit from a tax deduction of 75%. For each euro donated, EDF pays the Abbé Pierre Foundation the equivalent amount to finance its actions to prevent fuel poverty.
Thank you for using EDF & ME. We have fixed some anomalies to make your app always more enjoyable and fast. Coming soon: correction of the index entry bug.
Do you like the app? Let us know by noting it and sharing your experience. Your feedback helps us improve the app. To better assist you, we have updated the satisfaction questionnaire.
This update has allowed us to rectify a few things here and there to make your experience more enjoyable. We are currently working on the correction of the gas index entry bug. Thank you for all your feedback, they help us improve the application.
New on your app for anyone with a communicating Linky ™ meter.
Update the app EDF & MOI to access your daily electricity expenses in the near future for 30 min from "My News Feed".
You will be able to discover at a glance the evolution of your consumption of the day.
Bug fixes to give you the best experience.
Minor fixes
Being at home, it also means good equipment. But how to choose them? Discover our tips from the tab "distribution".
Minor fixes
Being at home, it also means good equipment. But how to choose them? Discover our tips from the tab "distribution"
Minor fixes
We have fixed bugs on your application so that you can take full advantage of all its features. If you encounter difficulties in connection, do not hesitate to contact us directly by e-mail: dc-dmcp-dm-mobile@edf.fr
Minor fixes and addition of a security code at the first connection.
Minor fixes. Home revamped, enriched conso profile, your equipment that consume the most: your app has a few surprises. New notifications: when editing your bill to know the amount withdrawn, the amount to pay or refund in your favor. With Linky ™ communicator: adjust your monthly payment to adapt it to your real conso and discover, on your thread news, the evolution of your conso compared to your habits and the weather.
Minor fixes. Home revamped, enriched conso profile, your equipment that consume the most: your app has a few surprises. New notifications: when editing your bill to know the amount withdrawn, the amount to pay or refund in your favor. With Linky ™ communicator: adjust your monthly payment to adapt it to your real conso and discover, on your thread news, the evolution of your conso compared to your habits and the weather.
Home revamped, enriched conso profile, your equipment that consume the most: your app has a few surprises. New notifications: when editing your bill to know the amount withdrawn, the amount to pay or refund in your favor. With Linky ™ communicator: adjust your monthly payment to adapt it to your real conso and discover, on your thread news, the evolution of your conso compared to your habits and the weather.
Follow us on Facebook and Twitter from the contacts section With Linky, choose your home page: dashboard or news feed Minor fixes
Follow us on Facebook and Twitter from the contacts section With Linky, choose your home page: dashboard or news feed Minor fixes
- Follow us on Facebook and Twitter from the contacts section - With Linky, choose your home page: dashboard or news feed
Service Integration Solution Troubleshooting Trust. Provision of minor fixes.